Shipping Policy
Fast, tracked delivery anywhere in South Africa.
Everything you need to know about how and when your order arrives.
Order processing
Orders placed before 13:00 on a working day are processed the same day. Orders placed after that, or over a weekend or public holiday, are processed on the next working day.
You receive an order confirmation as soon as payment clears, and a second message with your tracking number once the parcel is collected by the courier.
Delivery times
Main centres (Johannesburg, Pretoria, Cape Town, Durban, Bloemfontein, Gqeberha): 1–3 working days.
Outlying and rural areas: 3–5 working days.
Delivery times start once the parcel leaves our premises and exclude weekends and public holidays.
Shipping fees
Flat courier fee of R120 on orders under R5 000.
Free nationwide delivery on orders of R5 000 and above.
Local hand-delivery can be arranged on request via WhatsApp on +27 71 231 0798.
Tracking your order
Every parcel is sent with a tracking number, which is added to your account under Orders as soon as it is available.
Signature on delivery is required. If nobody is available, the courier will attempt delivery again on the next working day.
Damaged or missing parcels
Please inspect your parcel on delivery. Report any visible damage to us within 24 hours on igadgetstoresa@gmail.com or WhatsApp +27 71 231 0798 so we can lodge a claim with the courier.